Elemental // Bird Double-Sided Token [Duskmourn: House of Horror Commander Tokens]

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All un-opened products may be returned within 14 days for store credit.


Non-returnable items:
- Gift cards
- Video Games and consoles
- MTG Singles 
- Book with obvious signs of use 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.




Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a store credit will automatically be applied to your account within 24 hours.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, please log in and check your store credit on your gglogan.com account.
If you’ve done this and you still have not received your refund yet, please contact us at staff@gglogan.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at staff@gglogan.com and send your item to: Game Grid - Logan, 880 Main St #134, Logan UT 84321, United States.
If a replacement item cannot be provided, we will issue a full refund back to the original payment method.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Game Grid - Logan, 880 Main St #134, Logan UT 84321, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.